Digify turns customer intent into completed business.
We build intelligent operating platforms that connect the customer conversation to quoting, payment, follow-up, and the systems you already run. The order gets finished. Your ERP, CRM and pricing stay exactly where they are.
How much business gets lost between the inquiry and the payment?
A customer tells you: “I need a kitchen appliance package, delivered next month, within this budget.” They are ready to buy. Finishing that sale is not one step.
Product selection
Matching what the customer described to what actually fits.
Compatibility checks
Making sure the pieces of the package work together.
Availability and lead times
Checking stock and delivery windows against the customer's date.
Package pricing
Bundling items into a price that still protects margin.
Delivery scheduling
Coordinating a date that works for the customer and the warehouse.
Financing
Working out whether the customer pays outright or over time.
Deposit and paperwork
Collecting the deposit and the signatures that make it real.
The follow-up when they go quiet
Deciding what to say, and when, after the quote goes out.
Every one of those steps lives in a different system, or in one salesperson's head. Nothing you own is responsible for getting a customer from ready to paid. That window is where the revenue leaks, and it is the only thing we build for.
Intelligent operating platforms
Not a chatbot bolted onto a website. A layer that sits between the customer conversation and the systems already running your business, and is accountable for the outcome.
Understand the intent
Read what the customer actually asked for — budget, timing, constraints — and turn it into real line items, with real prices and real availability.
Complete the transaction
Give the customer a page they can ask questions on and pay from. At 11pm, on their own phone, days after they walked your showroom.
Follow up with a reason
Not a drip campaign. A message goes out because something happened: a quote opened three times, a payment started and abandoned, a question left hanging.
Write it back
The paid order, the deposit, the acceptance, returned to the ERP and CRM you already keep. Nobody re-enters information that was captured the first time.
Autonomy is only useful when it has limits
As buying moves into AI conversations, the owner's question stops being “can it talk to my customers” and becomes “what is it allowed to do”. Identity, permissions, spending limits, settlement: the payments industry is building those controls into the rails. We build them into the product.
Approval rules
What goes out on its own, and what waits for a person.
Pricing boundaries
A floor, a margin rule, a discount ceiling that cannot be talked past.
A person in the loop
Any rep can take a conversation back, at any point.
An auditable trail
An append-only event log. Every number on your dashboard traces back to something that actually happened.
QuoteRails
The same idea pointed at one measurable problem: the quote that leaves the showroom and goes quiet.
In custom and considered sales — appliance packages, A/V systems, anything configured rather than picked off a shelf — the quote goes out and the deal goes dark. QuoteRails reads the quote you already produce, builds the page the customer pays on, answers the questions that arrive at 11pm, follows up only when there is a reason to, and hands every rep one ranked list each morning of who is closest to buying.
- Starts from the quote you already produce: a PDF, an email, or a pull from your ERP.
- Runs alongside your ERP, CRM, ecommerce and payment processor. None of them are replaced.
- United States first, built for custom and considered purchases.
US$10M+ in incremental sales, over 18 months
A Canadian retailer, working the same window: the distance between a customer who is ready and an order that is actually finished. We are building the full account of it — the workflow, the baseline it is measured against, how the sales were attributed, what implementation took, and the economics.
We will also separate what AI contributed from what better automation and disciplined follow-up contributed. A number is only useful to you if you can tell which part of it you are buying.
What owners measure
Recover missed sales
Business that was already yours, finished instead of abandoned.
Evidence: Quote conversion, recovered opportunities, incremental gross profit.
Increase team capacity
Let your best salespeople handle more opportunities.
Evidence: Response time, administrative work per quote, opportunities handled per rep.
Modernize what you already run
Bring AI into the business you have, not the one you would have to rebuild.
Evidence: A working connection to your CRM, ERP, pricing and payment systems.
Integration is the part that needs an honest look at each business's systems before anyone promises a number. That assessment comes first.
Six shipped products
Digify has been building and running software products since 2024: language learning, small-business tooling, content creation. They are live, and much of what we now build for customer-facing AI was proven in them first.
Software that finishes the job
Digify Platforms, Inc is a Delaware corporation based in Miami, building intelligent operating platforms for businesses that sell things which have to be configured, quoted and explained before anyone can pay.
Owners are being told to adopt AI. What is missing is evidence: that it increases revenue, that it takes administrative drag off a small team, and that it stays under the owner's control. We work on the one part of that which can actually be measured — the window between a customer saying yes and the order being complete.
Outcome first
We sell a workflow with a number attached: inquiry, quote, follow-up, payment, systems updated.
Works with what you have
Your ERP, CRM, pricing and payment processor stay where they are. We connect to them.
Under your control
Approval rules, pricing limits and human intervention are part of the product, not a setting nobody finds.
Honest about evidence
We would rather tell you what we cannot yet prove than have you discover it in month four.
Where does a ready-to-buy customer get stuck in your business?
Tell us what you sell and how a quote moves through your business today. We will tell you where the window between inquiry and payment is costing you, and whether we can do anything about it.
Address
18117 Biscayne Blvd #1131
Miami, FL 33160
United States